Contact Us

The Kidzia customer support team is available to help with questions about subscriptions, payments, refunds, feature requests, or technical assistance. Choose the channel most convenient for you:

Direct Contact Channels

• Email: hassan@kidzia.site
• Phone: +20 150 054 9766
• WhatsApp: Message us on WhatsApp (+20 150 054 9766)
• Headquarters: مدينة ضباط سيدي بشر، الإسكندرية، جمهورية مصر العربية

Support Working Hours

Saturday through Thursday, 10:00 AM – 6:00 PM (Cairo Time / UTC+2).

Response Time

We aim to respond to all inquiries within ٤٨ business hours.

Helpful Resources

• Read our Terms of Use (EULA) for service conditions.
• View our Privacy Policy for details on data protection.
• Consult our Refund & Cancellation Policy for billing questions.